At Ursula Devices, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our e-commerce website and use our services. By accessing our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit or make a purchase from Ursula Devices, we may collect the following information:

  • Personal Information: Name, phone number, email address, and shipping address.
  • Order Information: Details related to your purchases, including product selection and transaction details.
  • Device & Browsing Information: IP address, browser type, operating system, and browsing behavior on our site.
  • Communication Data: Any messages, emails, or customer support inquiries you send us.

We do not collect payment details as we only offer cash on delivery for transactions.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including shipping and customer support.
  • Communicate with you about your order, promotions, or updates.
  • Improve our website, services, and user experience.
  • Detect and prevent fraud, unauthorized transactions, or security threats.

3. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your data in the following cases:

  • With Service Providers: We may share data with logistics partners, courier services, or customer support providers for order fulfillment.
  • Legal Compliance: If required by law or government authorities, we may disclose your data to comply with legal obligations.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business.

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to:

  • Enhance your browsing experience.
  • Analyze website traffic and usage patterns.
  • Remember your preferences for future visits.

You can disable cookies through your browser settings, but doing so may affect certain website functionalities.

5. Opt-Out & Your Rights

You have the right to:

  • Opt-Out of Marketing Emails: If you no longer wish to receive promotional emails, you can unsubscribe by clicking the “unsubscribe” link in any email or contacting us at [email protected]
  • Access & Update Your Information: You can request to view, edit, or delete your personal data by reaching out to us.
  • Restrict Data Processing: You can request limitations on how we process your personal data.

To opt out or exercise your rights, please email us at [email protected]
 with your request.

6. Data Security

We take reasonable precautions to safeguard your personal information against loss, misuse, unauthorized access, and alteration. However, no method of online transmission is 100% secure.

7. Data Retention

We retain your information for as long as necessary to fulfill your order, comply with legal requirements, resolve disputes, and enforce our policies. If you wish to delete your data, please contact us.

8. Changes to This Privacy Policy

We may update this policy from time to time.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us:[email protected]